TBK Consulting, Inc. (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal and business information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services, including our website and any related platforms.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
- Name, email address, phone number, billing address
- Company name, job title, and business contact details
b. Technical Information:
- IP address, browser type, operating system, access times
- Usage data, logs, and diagnostic information related to your use of our services
c. Client Data:
As a Managed Service Provider, we may process data on behalf of our clients. This may include sensitive business and user data as needed to provide IT services and support. We act as a data processor with respect to such data, and only process it in accordance with our client agreements.
2. How We Use Your Information
We may use your information to:
- Deliver and manage IT services and support
- Respond to support requests and inquiries
- Communicate service updates, system alerts, and account notices
- Monitor and improve the performance and security of our services
- Comply with legal obligations and enforce our agreements
3. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share information with:
- Trusted third-party service providers (e.g., hosting, backup, or security vendors) under strict confidentiality agreements
- Law enforcement or government agencies, if required by law or to protect our legal rights
- Authorized employees and subcontractors, for the purpose of providing and maintaining our services
4. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.
5. Data Retention
We retain personal and client data only for as long as necessary to fulfill the purposes for which it was collected or as required by law or contract.
6. Your Rights
Depending on your location, you may have rights under privacy laws including:
- Access to the data we hold about you
- Correction or deletion of your data
- Objection to or restriction of data processing
- Data portability
- Withdrawal of consent (where applicable)
To exercise your rights, please contact us at [your contact email].
7. International Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in the United States or other jurisdictions with different data protection laws.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with a new effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
TBK Consulting Inc
104 Shedders Walk
Kill Devil Hills, NC 27948
Email: info@tbkconsulting.biz
Phone:(252) 564-9750